Automata ("Automata", "we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, why, how we use it, and the rights you have under the General Data Protection Regulation (GDPR) and Maltese data protection law.
1. Who We Are
Automata is the data controller for the personal data described in this policy. We are based at Block LS3, Malta Life Sciences Park, San Gwann, SGN 3000, Malta.
If you have any questions about how we handle your data, contact us at hello@automata.mt or +356 7909 4887.
2. What Information We Collect
2.1 Contact form. When you submit our contact form, we collect your name, email address, company name, phone number, industry, area of interest, budget range, and any message you provide.
2.2 Website hosting and form processing. Our contact form is submitted through our website hosting provider's form-handling infrastructure, which processes the submission on our behalf before it reaches us.
2.3 Website usage data. Our hosting provider may log basic technical data (such as IP address, browser type, and request timestamps) for security and reliability purposes. We do not currently run analytics, advertising, or behavioural tracking on this site.
2.4 Cookies and local storage. For details on the cookies and browser storage our site uses, see our Cookie Policy.
3. How We Use Your Information
- To respond to your enquiry and discuss your automation needs
- To scope, propose, and deliver services you request
- To maintain the security and reliability of our website
- To comply with our legal and accounting obligations
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
- Contractual necessity — where processing is needed to respond to your enquiry or deliver a service you've requested (Art. 6(1)(b))
- Legitimate interests — to operate, secure, and improve our website and business (Art. 6(1)(f))
- Legal obligation — where we must retain records for tax, accounting, or regulatory reasons (Art. 6(1)(c))
- Consent — where you've explicitly agreed to a specific use of your data (Art. 6(1)(a))
5. Data Retention
We keep contact form enquiries for up to 24 months from your last interaction with us, unless you ask us to delete them sooner. If your enquiry becomes a client engagement, we retain contract and invoicing records for 7 years, as required by Maltese accounting and tax law. Website security logs are typically retained for 12 months.
6. Data Sharing and Third Parties
We share limited personal data with the following categories of third party, strictly to operate our website and business:
- Website hosting and form-processing provider — hosts this site and processes contact form submissions on our behalf
- Google Fonts — our site loads typefaces from Google's font service, which may receive your IP address when a page loads
Where a provider is based outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses. We do not disclose your data to third parties for their own marketing purposes. We may disclose personal data where required by law, court order, or to protect our legal rights.
7. Your Rights Under GDPR
Subject to certain conditions, you have the right to:
- Access the personal data we hold about you
- Request rectification of inaccurate data
- Request erasure of your data
- Request restriction of processing
- Request a copy of your data in a portable format
- Object to processing based on legitimate interests
- Withdraw consent at any time, where processing is based on consent
We'll respond to requests within 30 days. To exercise any of these rights, email hello@automata.mt. You also have the right to lodge a complaint with Malta's Information and Data Protection Commissioner (IDPC) if you believe your data has been mishandled.
8. Security
We use industry-standard technical safeguards to protect your data, including encrypted connections (HTTPS) between your browser and our site. No method of transmission or storage is 100% secure, but we work to protect your data using reasonable organisational and technical measures. If you believe your data has been compromised, contact us immediately at hello@automata.mt.
9. Links to Other Websites
Our site may link to third-party websites. We aren't responsible for the privacy practices or content of those sites — we encourage you to review their own privacy policies.
10. Changes to This Policy
We may update this policy from time to time. Changes will be reflected in the "Last updated" date above. Continued use of our site after a change constitutes acceptance of the updated policy.
11. Contact Us
Automata
Block LS3, Malta Life Sciences Park
San Gwann, SGN 3000, Malta
Email: hello@automata.mt
Phone: +356 7909 4887