Endpoint Antivirus & EDR Coverage Gap Reporting
Endpoint protection agents are supposed to be on every company device by policy, but agents get silently disabled by a user troubleshooting a performance issue, fail to reinstall correctly after an OS upgrade, or simply never got deployed to a device that joined the network through a path outside standard provisioning. A device with disabled or missing endpoint protection looks identical to a properly protected one in every way except the one way that matters, and it usually stays that way until a security incident on that specific device reveals the gap, or a compliance audit spot-checks device coverage and finds it by chance.
STARTING PRICE
From €299
Standard tier · Multi-step workflow with AI extraction/decisioning and 2-3 integrations.
Get a quote →Saves roughly 3-5 hrs/week of manual coverage checking plus faster closure of real protection gaps before they're exploited.
How the automation works
We reconcile your full device fleet — pulled from network access logs, identity provider activity, and asset inventory — against your endpoint protection platform's list of devices with an active, healthy agent, surfacing the difference: devices active on the network with no agent at all, and devices with an agent installed but reporting an unhealthy, disabled, or outdated status. Each gap is prioritized by device risk profile, since a finance team laptop with disabled protection is a more urgent gap than a break-room kiosk, and routed to IT with enough device and user detail to remediate directly rather than starting an investigation from scratch. A coverage percentage tracked over time gives security leadership the trend evidence compliance audits ask for.
Process flow
- 01
Pull the full active device fleet integration
Network access logs, identity provider activity, and asset inventory are combined to build a picture of every device actually active in the environment.
- 02
Pull endpoint agent status integration
The endpoint protection platform's device list is pulled with agent health status — active, disabled, outdated, or missing entirely.
- 03
Reconcile fleet against agent coverage ai
Active devices are cross-referenced against agent status to identify devices with no agent at all and devices with an unhealthy or disabled agent.
- 04
Prioritize gaps by device risk profile ai
Gaps are ranked by the risk profile of the device and its user — finance, executive, or engineering devices rank above low-sensitivity shared devices.
- 05
Route to IT with remediation context output
Prioritized gaps route to IT with device and user details attached, ready for direct remediation rather than starting from an investigation.
- 06
Track coverage percentage over time output
Fleet-wide endpoint protection coverage is tracked over time and formatted for compliance audit evidence requirements.
Inputs
- Network access and identity provider activity logs
- Asset inventory of company devices
- Endpoint protection platform agent status data
- Device and user risk profile classification
Outputs
- No-agent device list
- Unhealthy/disabled agent report
- Risk-prioritized remediation queue
- Fleet-wide coverage trend report
Works with
Prefer a fully custom build instead of an off-the-shelf integration? We scope both options during your free consultation — most jobs like this one work fine on standard connectors, but higher-volume or non-standard systems sometimes need bespoke API work, reflected in the complex tier.
Where this goes wrong if you get it wrong
- Some legitimate device types — an air-gapped lab machine, a purpose-built kiosk that can't run the standard agent — are intentionally exempt from standard endpoint protection, and treating every gap the same without an exemption list generates constant false-positive escalations on devices that were never supposed to carry the agent.
- An agent reporting 'active' in the management console isn't the same as an agent actually functioning correctly — some failure modes leave an agent technically running but not actually scanning or reporting real-time protection status, so a periodic functional health check matters more than trusting the console's simple active/inactive flag.
- Users disabling endpoint protection to troubleshoot a performance issue usually intend to turn it back on and often forget, so the priority isn't just detecting the disable but detecting how long it's been disabled — a gap open for ten minutes during active troubleshooting is very different from one open for three weeks unnoticed.
- Devices that only connect briefly and infrequently — a personal laptop used once for an approved exception — can create false churn in the coverage report if they're treated the same as a full-time daily-use device, so intermittent-connection devices need a different evaluation cadence than the always-on fleet.
Frequently asked questions
Does this reinstall or re-enable endpoint protection automatically?
No, it identifies the gap and routes it to IT with device and user context — actual remediation, like re-enabling or reinstalling the agent, is still done by IT or the end user directly.
How does it handle devices that are intentionally exempt, like lab equipment?
An exemption list keeps intentionally exempt device types out of the gap report, so genuine exceptions don't generate repeated false escalations.
Can it tell if protection was disabled recently versus a long time ago?
Yes, gap duration is tracked, and a protection gap open for an extended period is prioritized well above one that's only been open briefly, such as during active user troubleshooting.
Does every gap get the same urgency?
No, gaps are prioritized by the risk profile of the device and user — a finance or executive device with disabled protection ranks well above a low-sensitivity shared device with the same technical gap.